IGNORING A S21(4) NOTICE WITHOUT AN INTENTION TO PAY THE FULL CLAIMED AMOUNT IS LIKELY TO HAVE SERIOUS FINANCIAL CONSEQUENCES***
As the respondent did not issue the payment schedule within 10 business days of receiving the payment claim (20 business days for residential claims) nor pay the full claimed amount, the Act requires the claimant serve a second opportunity notice under s21(4) to advise of the intention to proceed to adjudication and give the respondent a second opportunity to prepare and serve a payment schedule.
The period in which the respondent can serve the payment schedule on the claimant is reduced to 5 business days. A contract provision seeking to extend the period beyond 5 business days is void.
***Failure to serve the payment schedule within the 5 business days has the serious consequence of denying the respondent the opportunity to make any submissions (the adjudication response) to the adjudicator. Often, but not always, an adjudicator confronted with no submissions from the respondent may determine that the claimant is entitled to the full amount claimed.
A payment schedule must:
The payment schedule is not served until it is delivered in person to the claimant or lodged during normal business hours at the claimant's ordinary place of business or posted or faxed to the claimants ordinary place of business (or as otherwise provided by the contract), so that it reaches the claimant no later than 5 business days after receipt of the s21(4) notice. The contract or common practice may provide for other methods of service, such as email.
Download example of a Payment Schedule
We recommend that a record of the time, date and manner of service on the claimant be kept. A claimant may deny receipt of the payment schedule or claim receipt after the expiry of 5 business days. In this case, the respondent must be able to evidence the date of service.
In the absence of any contract provision, we suggest that service of the payment schedule be performed in one of the following ways with the preferred option being personal delivery by courier service which requires a signature.
A common reason provided by respondents for not agreeing to a payment claim is that they have not been paid. Effectively the respondent is asking the claimant for an extension of payment terms. This defence and others to an adjudication application are expressly barred by the Act. The policy behind the Act is that a respondent should not cause a claimant financial detriment because of their problems. The Act provides a remedy to the respondent being to serve a payment claim on the principal and apply for adjudication of the dispute.
If the respondent pays the full scheduled amount by the due date to the claimant and this amount is accepted by the claimant, the payment process under the Act is complete.
If the claimant receives the payment schedule within 5 business days of service but either:
the claimant may proceed to adjudication.
The adjudication application must be made within 10 business days from the date of expiry of the s21(4) notice.*
*Note: herein lies two traps for many a claimant and their advisers.
If the Payment Schedule is received within 5 business days of service of the s21(4) notice, than the next step on the flowchart moves to the area with the blue background for the payment schedule served process. This step is titled "Respondent serves second opportunity Payment Schedule within 5 business days. As Payment Schedule now issued, process reverts to Payment Schedule Served".
If no payment schedule is received within the 5 business days of the notice, the claimant has 10 business days from the expiry of the s21(4) notice to apply for adjudication. Once this time has passed the claimant loses any right to adjudication with respect to this particular payment claim. Neither Adjudicate Today nor an adjudicator can extend these statutory stipulations. Effectively the payment claim has expired.
However any unpaid portion of the expired payment claim can be included in the payment claim for the next reference date, provided the new payment claim is valid.
Please move to the next step on the flowchart being "Respondent does not serve second opportunity Payment Schedule within 5 business days".
