If the respondent provides the payment schedule following receipt of the second opportunity [s21(4) - optional adjudication] notice within 5 business days of receipt of the notification and the claimant accepts and is paid the full scheduled amount, the payment process under the Act is complete.
Otherwise, if the claimant:
than the claimant may proceed to adjudication.
The adjudication application must be made within 10 business days from the date of expiry of the s.21(4) notice.*
*Note: herein lies two traps for many a claimant and their advisers.
As a payment schedule has now been received, the dispute resolution process of the Act reverts to that described in the Payment Schedule Served area of the flowchart (with blue background). Please move to the next step on the flowchart being "Claimant has 10 business days to prepare & serve Adjudication Application from either receipt of Payment Schedule or after s21(4) Notice has expired, if applicable".
