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Vic Service of Documents
Authorised Nominating Authority
IMPORTANT: AMENDED ACT
This page is for payment claims or performance security claims made on or after 15 April 2026. If your payment claim or adjudication application was made on or before 14 April 2026 please CLICK HERE - the previous version of the Act applies.
This page is for payment claims or performance security claims made on or after 15 April 2026. If your payment claim or adjudication application was made on or before 14 April 2026 please CLICK HERE - the previous version of the Act applies.
How are documents served, given to, or lodged?
Documents must be served, given to, or lodged, in the manner (if any) required by the construction contract, if it is reasonably practicable to do so.
In any other case, documents may be served, given to or lodged by:
- personally delivering the document to the person; or
- leaving the document for the person at the person's ordinary place of business; or
- sending the document by post addressed to the person to the person's ordinary place of business; or
- in any other manner instructed by the person as being an acceptable manner for the service, giving or lodging of the document.
Tips
- It is strongly advised to keep a record of the time, date and manner of service of documents. Parties must be able to evidence the date of service of documents.
- If using post, Express Post is preferable. Ensure the tracking number is retained and the item is tracked to ensure delivery. Save a copy of the tracking summary to evidence the date of service.
- When items are sent by ordinary post, allow sufficient time for them to be received. Items sent by ordinary post are deemed to be received 7 business days after posting.
How does Adjudicate Today accept documents?
Documents may be provided to Adjudicate Today by either party or their representative via the following methods:
- Lockbox uploading facility.
- Email to vic@adjudicate.com.au.
- Post or delivery of documents is accepted at any Adjudicate Today office, however printed documents are generally only required if requested by the Adjudicator.
- Fax to 1300 760 220.
When is a document considered served?
| Delivery in Person: |
At the time at which the document is delivered to the person. If the person refuses to accept the document, then it is when the document is put down in the person’s presence and informed of the nature of the document. If the document is left at the person’s ordinary place of business, it is when the document is left at the place of business, with a person who appears to be employed by the business. |
| Delivery by Post: | 7 business days after the day on which the document is posted, or an earlier date of delivery (often by the tracking summary). |
| Electronic delivery: | At the time the email or other form of electronic communication is received by the person. See s 13A of the Electronic Transactions (Victoria) Act 2000. |